How to Place an order?
Now your successful order will pass to our Warehouse Operation Department for preparing.
Order and Payment
Please complete the payment within 2 hours after placing the order. In case of timeout, please back to the Cart and repay it. You can check the order history on App after receiving your parcels. In case of any product problems (non-artificial damage, wrong delivery, inferior quality), you can contact us or apply for the refund. One-to-one customer service is available.
FashionTIY does not have any authority to hold and deal with the payment issue of your credit card or PayPal. Therefore, you should complete payment by yourself. If any issues arise regarding your credit card transaction, please contact your credit card company for assistance. We cannot take any responsibility for any credit card payment issues.
Operation procedures of your order
About Shipping & Priority Shipping Cost Compensation
FashionTIY supports Standard Shipping and Priority Shipping services.
Standard Shipping helps you save shipping cost. Priority Shipping helps you save time.
FashionTIY doesn't offer free shipping service due to we're a multi-category wholesale platform with flexible quantity & prices intervals.
The Promotion discount at "Shopping Cart" page is for Priority Shipping cost compensation. You can enjoy the shipping cost compensation when your total amount reaches each level. The Priority shipping is faster than the Standard shipping.
Duties & Taxes
Your local customs duties and taxes are not included in our services.
When you import some products, it should be charged some custom taxes fees. This depends on your local customs policy. Which you paid with the order is the shipping fee from our warehouse to your destination country.
The value we report to custom, you just need to pay the X% of the reported value as clearance and taxes. Regarding "X%" [how many percent] is also depending on your local customs policy.
No matter as a seller or a buyer, both of us should comply with it.
Size Chart for your reference
Usually, the apparel has 4-6 different sizes such as S, M, L, XL, XXL, XXXL.
Currently, due to the system function, we only upload 2-3 different sizes with M, L, XL.
If you need "S, XXL, XXXL":
Sorry for the inconvenience.
The new system with Sizes function will be upgraded very soon.
If any questions are not mentioned here: